SOP For Engineering Department - Remote Control Testing and Computer Keyboard Testing

Standard Operating Procedure for Engineering - Remote Control & Keyboard Testing

SOP Number:  Hotel Engineering SOP – 28

Department: Engineering and Maintenance

Date Issued: 01-Jan-2019

Time to Train: 30 Minutes

Remote Control & Keyboard Testing Standard Procedure:

Troubleshooting Remote Controls:

Step 1: Verify that batteries are working by pressing any buttons on the remote, and confirming if the red LED at front of remote lights up when you do so.

Yes – Go to step 2
No – Replace Batteries, go to 2

Step 2: Is the IR Lens on the TV clean?

Yes – Go to step 3
No – Clean Lens Go to 3

Step 3: Does the Power On Button turn on/off the TV

Yes – Go to step 4
No – Replace remote

Step 4: Do all the Channel buttons work equally

Yes – Go to step 5
No – Replace remote

Step 5: Do all the Volume buttons work equally

Yes – Go to step 6
No – Replace Remote

Step 6: Can the Menus be selected

Yes – The Remote is working
No – Replace remote


Troubleshooting Computer Keyboards:

1. Verify that batteries are working by pressing any buttons on the keyboard, and confirming that the red LED light on the keyboard lights up when you do so.

Yes – Go to step 2
No – Replace Batteries (see page 9), go to step 2

2. Is the IR Lens on the TV clean?

Yes – Go to step 3
No – Clean Lens Go to step 3

3. Do the Arrows up/down/left/right work correctly?

Yes – Go to step 4
No – Replace Keyboard

4. Does The Enter Key work correctly?

Yes – Go to step 5
No – Replace Keyboard

5. Does the ESC Key work correctly?

Yes – Go to step 6
No – Replace Keyboard

6. Do all the Alphabet keys work?

Yes – The Keyboard is working
No – Replace the Keyboard


 

Since 2012 Setupmyhotel.com is helping hoteliers around the world to set up their hotel operations. Get sample Stationery, Formats, Hotel SOP's, Staff Training Tips, Job Descriptions and more. See you around and happy Hoteliering.

Newsletter

Subscribe to our new interactive newsletter. Don’t miss on any posts.

Subscribe Now!
We do not spam!