Latest Front Office Training
- Reservation Scenario - Receive a call not directly related with reservation.
- Reservation Scenario - Handling Enquiry For Critical Dates
- Front Office Magic Words, Phrases, Greetings and Courtesy Language Examples
- Guidelines for Handling Credit Cards
- How to Handle Guest Relations in a Crisis Situation?
Latest Back Office and Other Training
- Management - Steps to Take When a Guest Complains of Foodborne Illness
- Management - Achieving Energy Savings with Lighting Control
- Security - Establishing an Effective Guestroom Lock Policy
- Management - General Manager’s Responsibilities in a Crisis
- Management - Hotel Guidelines for Dealing with the Media during a Crisis
Latest Food & Beverage Training
- Main Functions and Features Of Point Of Sale (POS) System In Hotels
- Advantages Of Using Point Of Sales (POS) System In Hotels
- Five Step Process In Restaurant Revenue Management Approach
- Defining Reservation Policies in Restaurants | Coffee Shops (F&B) - Hotels | Resorts
- BAR - List of Small Tools and Equipments Used in Hotel BAR
Latest Housekeeping Training
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