Daily Tasks List / Shift Checklist – Club Floor / Executive Floor
Executive Floor / Club Floor Shift Checklist Club Floor Morning Shift Checklist Club floor afternoon shift checklist
Read more
Front Office – VIP Amenities Request Order Form
VIP Amenities Request Order Form Sample VIP / VVIP Amenities Order Form DATE: FROM: Front Office TO: All Concerned Departments GUEST: ...
Read more
SOP – Housekeeping – How To Inspect VIP Rooms / VVIP Rooms
Inspecting VIP and VVIP Guest Rooms The purpose of this standard operating procedure is to understand how to inspect a ...
Read more
SOP – Housekeeping – Turndown Service For VIP Guest & Club Floor
Turndown Service For VIP Guest & Club Floor The purpose of this policy is to ensure that all VIP guest ...
Read more
SOP – Reservations – VIP Reservation Standard Procedure
VIP Reservation Processing Standard Procedure For Hotels Purpose of VIP Reservation Procedure: VIP reservations are processed accurately and marked to ensure ...
Read more
SOP – Front Office – VIP Pre-arrival and Check-In
Pre-arrival and Check-in Procedure For VIP Guest Purpose of the VIP Pre-arrival and Check-in SOP: Head of State, ministers, important ...
Read more