SOP – BAR / Lounge – Guest Farewell Greeting

Guest Farewell Greetings in Restaurants Settle the guest bill/cheque as per the preferred method of payment of the guest. Examples ...
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SOP – BAR / Lounge – Setting Up Service Concept

Setting Up Service Concept in BAR / Lounge General Service Concept: All guests must be : The Supervisor or waiter ...
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SOP – BAR / Lounge – Processing Drink Re-Order

Process drink Re-orders in the BAR / Lounge Verifying with guests if they would like another beverage: Take down the ...
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SOP – F&B General – Guest Billing Types and Checks Settlement

Procedure For Guest Billing and Checks Settlement in Restaurants Print the bill / check for presenting to the guest: Settlement ...
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SOP – F&B General – Handling Guest Complaints

Handling Guest Complaints in Restaurants Understand a few common reasons for ‘Why Guest complaints?’: Handling Guest complaints: Record the following ...
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SOP – F&B General – Staff Hygiene

Hygiene for Food Handlers Personal Hygiene in the F&B department: Food handlers must : Wash hands before Handling Food: Hand ...
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SOP – Restaurant – Tips and Gratuities Distribution

Tips and Gratuities Distribution in Restaurants and Hotels Purpose of the Tips and Gratuities Distribution SOP: Tips distribution is to ...
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SOP – BAR / Lounge – How to use a Cocktail Shaker?

How to use a Cocktail Shaker? The Purpose of this SOP – How to use a Cocktail Shaker? Well-prepared cocktails ...
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SOP – Banquets – How to set up a Cocktail Table?

How to set up a Cocktail Table? Standard Operating Policy – SOP Cocktail Table Setup: Cocktail Table Setup SOP Stage ...
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SOP – F&B Policy Setup – Outlet Operating Hours

SOP Food and Beverage Policy for Outlet Operating Hours Standard Policy For F&B Outlet Operating Hours: Coffee Shop Timing: Timing for ...
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