HR – Sexual Harassment Policy Sample For Hotel Staff

As a hotel, we prioritize the safety and comfort of our guests and staff. We recognize that sexual harassment is a serious issue that can have a lasting impact on individuals and the workplace as a whole. That's why we have developed a comprehensive sexual harassment policy for our staff. Our policy defines sexual harassment as any unwelcome sexual advance, request for sexual favors, or other verbal or physical conduct of a sexual nature. This includes but is not limited to unwanted touching, comments, jokes, or gestures. We expect all staff members to adhere to the highest standards of professionalism and to treat each other with respect and dignity at all times. If a staff member experiences sexual harassment, we encourage them to report it immediately to their supervisor or a member of our Human Resources team. We take all reports of sexual harassment seriously and will conduct a thorough investigation. We will also take appropriate disciplinary action, up to and including termination, if necessary. We also provide regular training to all staff members on sexual harassment prevention and reporting. We believe that education is key to creating a safe and inclusive workplace for everyone. Thank you for your commitment to upholding our sexual harassment policy and for helping us create a workplace free from harassment and discrimination.
Sexual Harassment Policy Sample For Hotel Staff As a hotel, we prioritize the safety and comfort of our guests and ...
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Security – Establishing An Effective Guestroom Lock Policy

Establishing an Effective Guestroom Lock Policy The following steps outline an effective policy to protect the security of hotel guests by controlling the distribution of room keys and ensuring the effectiveness of guestroom locks. It also serves as a good example of how a safety program should be implemented. Notice the number of different components of a hotel’s operation that contribute to the effectiveness of this policy, from the use of technology (by installing electronic locking systems) to staff training (following procedures such as never announcing room numbers out loud) to management functions (performing a lock audit).
Establishing an Effective Guestroom Lock Policy The following steps outline an effective policy to protect the security of hotel guests ...
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Key Terms / Jargons Used In Housekeeping Department

When it comes to the world of housekeeping, there are several key terms and jargons that are used on a regular basis. Understanding these terms can be helpful for anyone who is new to the industry or looking to expand their knowledge base. One common term is "turn-down service," which refers to the process of preparing a guest's room for the evening. This typically involves tidying up the room, replacing any used towels or linens, and leaving a small treat or note for the guest to enjoy. Another important term is "deep cleaning," which is a more intensive form of cleaning that involves thorough scrubbing and disinfecting of all surfaces. This type of cleaning is typically done on a less frequent basis, such as once a month or every few months. Other housekeeping jargons include "inventory control," which refers to the process of managing and restocking supplies such as toiletries and cleaning products, and "maintenance request," which is a guest's request for any repairs or maintenance needed in their room. By understanding these key terms and jargons, housekeeping professionals can provide better service and ensure a clean, comfortable environment for their guests.
Key terms used in the hotel Housekeeping department When it comes to the world of housekeeping, there are several key ...
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Uniform Issuing Policy For Hotel Staffs

It is important for hotels to have a clear and consistent uniform issuing policy for all their staff. This policy should ensure that all employees are dressed appropriately for their respective roles and that the uniforms are comfortable and functional. One key aspect of the policy should be the selection of colors and designs that reflect the hotel's brand and image. It is also important to consider the climate and work environment when choosing materials and styles for the uniforms. Another important consideration is the proper maintenance of the uniforms. The policy should outline guidelines for the cleaning and storage of the uniforms to ensure they remain in good condition and present a professional appearance. Providing uniforms to staff not only creates a cohesive and professional look for the hotel, but also helps to instill a sense of pride and belonging among employees. It can also make it easier for guests to identify and approach staff members for assistance. Overall, a well-designed uniform issuing policy can contribute to a positive and professional atmosphere in the hotel, ultimately leading to better guest experiences and increased satisfaction.
Setting Up Uniform issue policy for hotel staff It is important for hotels to have a clear and consistent uniform ...
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Servicing Guest Rooms With DND Sign / Do Not Disturb Lamp

As a hotel staff member, it is important to respect the privacy of guests who have placed a "Do Not Disturb" sign or lamp outside their room. While it may be tempting to enter the room to clean or tidy up, it is crucial to wait until the sign is removed or until the guest requests service. When servicing a room with a DND sign, it is still important to check the room's safety and security features, such as ensuring that all windows and doors are properly closed and locked. If there are any concerns about the safety or welfare of the guest, it may be necessary to contact hotel management or security. It is also important to communicate with guests about their preferences for room service. Some guests may prefer to have their room serviced at specific times or with certain frequency, while others may prefer to have minimal interruptions during their stay. By providing clear and respectful communication, hotel staff can ensure that guests feel comfortable and valued during their stay.
Servicing guest rooms with DND sign / Do not disturb lamp As a hotel staff member, it is important to ...
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List of Room Amenities for Long Stay Guests

When you are planning a long stay away from home, it is important to make sure that you have all the necessary amenities to make your stay comfortable. Fortunately, many hotels and serviced apartments offer a range of room amenities that are specifically designed for long stay guests. One of the most important amenities for long stay guests is a fully equipped kitchen. This will allow you to cook your own meals and save money on dining out. Look for a room with a stove, oven, refrigerator, microwave, and basic cooking utensils. Another important amenity is a comfortable workspace. If you are traveling for business or need to work remotely, you will need a desk or table, a comfortable chair, and good lighting. Some hotels also offer business centers or meeting rooms that you can use. In addition to these basic amenities, look for a room with a comfortable bed, plenty of storage space, a TV, and reliable Wi-Fi. Some hotels also offer laundry facilities, fitness centers, and pool access. By choosing a room with these amenities, you can enjoy a comfortable and productive long stay away from home.
List of Required Guest Room Amenities / Supplies for Long Stay: When you are planning a long stay away from ...
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List of Room Amenities or Supplies for Short Stay Guests

Guest Room Amenities Short Stay. When you're looking for a place to stay for a short period of time, it's important to have everything you need at your fingertips. Guest rooms with amenities can make your stay more comfortable and enjoyable. Some of the amenities that you can expect to find in a guest room for a short stay include comfortable bedding, a television with cable or streaming services, a desk and chair for working, a mini-fridge and microwave for storing and preparing snacks, and a coffee maker for your morning caffeine fix. Additionally, many guest rooms offer complimentary toiletries, such as shampoo, conditioner, and soap, to make sure you feel refreshed and ready for your day. Whether you're traveling for business or pleasure, having access to these amenities can make your stay more pleasant and convenient.
List of Required Guest Room Amenities for Short Stay: When you’re looking for a place to stay for a short ...
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How To Determine When To Change Linens in Your Hotel | Resort?

Determining the linen change frequency in hotels is an important aspect of maintaining cleanliness and hygiene. The frequency of linen change can vary depending on the hotel's policies and the preferences of its guests. However, it is important to strike a balance between maintaining cleanliness and sustainability. Changing linens too frequently can lead to unnecessary water and energy consumption, while changing them too infrequently can compromise hygiene standards. Hotels can consider implementing a system where guests are given the option to opt-out of daily linen changes. This not only reduces water and energy consumption but also gives guests a sense of control over their environmental impact. Another approach is to use high-quality and durable linens that can withstand multiple uses before needing to be changed. This not only reduces the frequency of linen changes but also saves on costs in the long run. In conclusion, determining the linen change frequency in hotels requires a balance between maintaining cleanliness and sustainability. By implementing smart policies and using durable linens, hotels can provide a comfortable and hygienic stay for their guests while also reducing their environmental impact.
How To Determine Linen Change Frequency in Hotels | Resorts? Determining the linen change frequency in hotels is an important ...
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Suggested Training Schedule For New Housekeeping Employees – Hotels | Resorts

As a new housekeeping employee, you will undergo a comprehensive training schedule to ensure that you are fully equipped with the skills and knowledge required to carry out your role effectively. Our training program is designed to provide you with a thorough understanding of our company's policies, procedures, and standards. The first phase of the training will cover the basics of housekeeping, including cleaning techniques, handling cleaning equipment and supplies, and identifying and reporting maintenance issues. You will also learn how to interact with guests and handle their requests and complaints. The second phase of the training will focus on the specific duties and responsibilities of your role, including cleaning guest rooms, public areas, and back-of-house areas, as well as restocking supplies and amenities. Throughout the training program, you will be paired with an experienced housekeeper who will serve as your mentor and guide. You will also have access to online resources and training materials to assist you in your learning. Upon completion of the training program, you will be ready to provide our guests with the highest level of cleanliness and comfort during their stay. We are committed to providing you with ongoing training and support to ensure that you continue to develop your skills and grow as an employee of our company.
Suggested Training Schedule For New Housekeeping Employees As a new housekeeping employee, you will undergo a comprehensive training schedule to ...
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Tips for Selecting perfect Hotel Uniform

Tips for selecting perfect hotel uniform
Tips for Selecting the Perfect Hotel Uniform
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