Definition Of Term SHARER In Hotels

In the hospitality industry, a sharer refers to a guest who shares a hotel room with another guest. This is a common practice among travelers who want to save money or who are traveling as a group. Typically, hotels offer sharer rooms with two beds to accommodate two guests. Some hotels also offer rooms with more than two beds to accommodate larger groups. When booking a sharer room, it's important to ensure that all guests are comfortable with sharing the same space and amenities. Some hotels may also have specific policies in place for sharer rooms, such as restrictions on noise levels or the number of guests allowed per room. Overall, sharer rooms can be a great option for travelers looking to save money while still enjoying the comforts of a hotel stay.
Definition of the term SHARER in Hotels In the hospitality industry, a sharer refers to a guest who shares a ...
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Hotel Guest Personal Identifiable Information (PII) Details/List – GDPR

As a hotel guest, you may be wondering what happens to your personal identifiable information (PII) details when you provide them to the hotel during your stay. With the implementation of the General Data Protection Regulation (GDPR), hotels are now required to be transparent about the collection and processing of guest PII. Some examples of guest PII that hotels may collect include your name, address, email, phone number, passport number, and payment information. This information is essential for the hotel to provide you with services such as check-in, room service, and billing. Under GDPR, hotels are required to obtain explicit consent from guests before collecting their PII. Additionally, hotels must have appropriate measures in place to protect guest PII from unauthorized access, disclosure, or loss. Guests also have the right to access their PII and request that it be corrected or deleted. Hotels must respond to these requests in a timely manner and ensure that any necessary changes are made. Overall, GDPR has strengthened the protection of guest PII in the hospitality industry and has encouraged hotels to be more transparent and accountable for their data practices.
Details/List of Guest’s Personal Identifiable Information (PII) collected by the hotel – GDPR As a hotel guest, you may be ...
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How to Handle Guest Relations In A Crisis Situation?

As a guest relations officer, it is important to be prepared to handle crisis situations that may occur in a hotel or resort. One of the most important things to remember is to remain calm and composed, as this will help to reassure guests and prevent the situation from escalating further. The first step in handling a crisis situation is to assess the situation and identify any potential risks or hazards. Once this has been done, it is important to communicate clearly and effectively with guests, providing them with information and instructions on how to stay safe. In some cases, it may be necessary to evacuate guests from the property or relocate them to a safer area. This should be done in an orderly and efficient manner, with clear instructions and assistance provided to guests. Throughout the crisis situation, it is important to maintain open communication with guests and to keep them informed of any developments or changes to the situation. This will help to build trust and confidence in the hotel or resort, and will also help to ensure that guests feel safe and secure. In summary, handling guest relations in a crisis situation requires a combination of clear communication, calmness under pressure, and a proactive approach to ensuring guest safety and wellbeing. With the right training and preparation, guest relations officers can play a vital role in managing crisis situations and ensuring that guests are able to enjoy a safe and comfortable stay.
How to Handle Guest Relations in a Crisis Situation? As a guest relations officer, it is important to be prepared ...
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Hotel Information Sheet Sample – Resorts | Hotels

When it comes to planning a trip, choosing the right hotel can make all the difference. That's why many hotels offer an information sheet to provide a snapshot of what they offer.
Hotel Information Sheet Sample | Resort Information Sheet Sample When it comes to planning a trip, choosing the right hotel ...
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Hotel Pre Arrival and Welcome Letter Sample Covid 19 – Hotels | Resorts

Hotel Pre Arrival and Welcome Letter Sample Covid 19 – Hotels Resorts
Covid 19 Pre Arrival and Welcome Letter Sample For Hotels | Resorts Covid Hotel Pre-Arrival and Welcome Letter Sample 1 ...
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COVID 19 Hotel Booking Policy and Safety Program Sample Format

Sample hotel Policy for Covid 19
Sample COVID-19 Hotel Guest Policy and Safety Program Sample COVID-19 Hotel Policy Sample 1: INTRODUCING SAFELY SOUND As part of ...
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Front Desk – Telephone Operator Job Description

As a telephone operator at the front desk, your primary duty is to ensure that all incoming calls are answered promptly and professionally. You will be responsible for directing calls to the appropriate staff member or department and ensuring that all messages are recorded accurately.
Job Description, Duties, Interview Questions and Salary for Hotel Telephone Operator Position As a telephone operator at the front desk, ...
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