SOP – Front Office – Handling Express Check Out
How to Handle Express Check-out at the Front Desk? Purpose of Express Check-out SOP: The purpose of this SOP is ...
Read more
SOP – Front Office – Prepare Welcome KIT for Arrivals
Prepare Welcome KIT for Arrivals Purpose: Preparation of welcome KIT for all arrivals is part of the guest pre-registration activity. ...
Read more
SOP – Front Office – Preparation before beginning the shift
Preparation Before Beginning the Shift 1) To be Ready Before the shift starts. 2) Punch in your attendance 3) Read ...
Read more
Concierge – Hotel Car Checklist / Limousine Checklist
Downloadable Checklist format specifically designed for Car Limousines used for guest transportation in hotels. When it comes to ensuring car ...
Read more
SOP – Front Office – VIP Pre-arrival and Check-In
Pre-arrival and Check-in Procedure For VIP Guest Purpose of the VIP Pre-arrival and Check-in SOP: Head of State, ministers, important ...
Read more
