SOP – Front Office – Bill to company or Direct billing
Standard Procedure for Bill to company or Direct billing Check out To establish procedures for the approval of bills to ...
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SOP – Front Office – Handling Express Check Out
How to Handle Express Check-out at the Front Desk? Purpose of Express Check-out SOP: The purpose of this SOP is ...
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SOP – Front Office – How to Handle Cash Advance
How To Handle Cash advance Request From Hotel Guests Introduction: Will you be ready to pay someone in advance when ...
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SOP – Front Office – Settlement Of Guest Account At Checkout
Standard Procedure For Settlement of Guest Account at Checkout As per the billing instructions mentioned in the reservation correspondence, the ...
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SOP – Front Office – Handling Check-in and Check-out for Guests with Disabilities
Handling Check-in and Check-out for Guests With Disabilities Special Treatment While Check-in or Check-out for Guests With Disabilities: Training Summary ...
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SOP – Front Office – Credit Card Acceptance In Hotel
Credit Card Acceptance Checks and Policy for Hotels 1. Request guest to present credit card. (Check the physical credit card): 2. ...
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SOP – Front Office – Processing Credit Card Late Charge
Standard Procedure for Processing Credit Card Late Charges 1. Getting approval Any credit card late charge should be approved by ...
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