Daily Tasks List / Checklist – Concierge – Afternoon Shift

Daily Task list sample for Concierge – Afternoon Shift Date: ________ Emp Code / Name:___________________ Shift Time:________________ Time Tasks Done ...
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Hotel Guest Personal Identifiable Information (PII) Details/List – GDPR

As a hotel guest, you may be wondering what happens to your personal identifiable information (PII) details when you provide them to the hotel during your stay. With the implementation of the General Data Protection Regulation (GDPR), hotels are now required to be transparent about the collection and processing of guest PII. Some examples of guest PII that hotels may collect include your name, address, email, phone number, passport number, and payment information. This information is essential for the hotel to provide you with services such as check-in, room service, and billing. Under GDPR, hotels are required to obtain explicit consent from guests before collecting their PII. Additionally, hotels must have appropriate measures in place to protect guest PII from unauthorized access, disclosure, or loss. Guests also have the right to access their PII and request that it be corrected or deleted. Hotels must respond to these requests in a timely manner and ensure that any necessary changes are made. Overall, GDPR has strengthened the protection of guest PII in the hospitality industry and has encouraged hotels to be more transparent and accountable for their data practices.
Details/List of Guest’s Personal Identifiable Information (PII) collected by the hotel – GDPR As a hotel guest, you may be ...
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FO Formula – Room Achievement Factor (AF) Calculator | Rate Potential Percentage

The Room Achievement Factor (AF) Calculator is a tool used to measure the overall performance of a particular room or area. It takes into consideration various factors such as lighting, temperature, noise level, and cleanliness to determine the AF score. This score can be used by facility managers and building owners to identify areas that need improvement and to make necessary changes to enhance the overall experience of the occupants. By utilizing the Room AF Calculator, building managers can provide a comfortable and productive environment for their tenants, resulting in increased satisfaction and productivity. The AF score can also be used as a benchmark to compare the performance of different rooms within the same building or across different buildings. Overall, the Room AF Calculator is an essential tool for anyone who wants to create a comfortable and productive work or living space.
Formula For Calculating Room Achievement Factor AF (Rate Potential Percentage) The Room Achievement factor also known as Rate Potential Percentage ...
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Swimming Pool Technician / Pool Cleaner – Job Description

A swimming pool mechanic is responsible for maintaining and repairing swimming pool equipment and facilities. This job requires a high level of technical knowledge and expertise in both mechanical and electrical systems. The main duties of a swimming pool mechanic include inspecting pool equipment, identifying problems or malfunctions, and performing repairs or replacements as needed. They must also keep accurate records of all maintenance and repairs, as well as adhere to safety regulations and guidelines. In addition to mechanical and technical skills, a swimming pool mechanic must be able to communicate effectively with customers and team members. They must also possess the ability to work independently and make sound decisions under pressure. To become a swimming pool mechanic, one typically needs a high school diploma or equivalent, as well as specialized training in mechanical or electrical systems. Certification from a professional organization may also be required. Overall, a swimming pool mechanic plays a crucial role in ensuring that swimming pools are safe, functional, and enjoyable for all users.
Job Description, Duties, Interview Questions and Salary for Swimming Pool Mechanic  A swimming pool Technician / Mechanic is responsible for ...
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27 Duties And Responsibility Of Spa Therapist / Masseur

As a spa therapist, your primary responsibility will be to provide exceptional spa treatments to our clients. You will be responsible for ensuring that our guests have a relaxing and rejuvenating experience during their visit to our spa. To excel in this role, you must possess a thorough understanding of various spa treatments, including massage therapy, body treatments, and facials. You should be able to recommend the most appropriate treatments to clients based on their individual needs and preferences. In addition to providing treatments, you will also be responsible for maintaining a clean and well-stocked treatment room. You will need to ensure that all equipment is properly sanitized and that supplies are replenished as needed. Your job will also require you to build strong relationships with clients and maintain a professional demeanor at all times. You should be able to communicate effectively with clients to understand their needs and provide them with the best possible experience. Overall, the role of a spa therapist requires a high level of skill, professionalism, and attention to detail. If you are passionate about helping others relax and unwind, and you have the skills and experience required for this role, we encourage you to apply today.
Job Description, Duties, Interview Questions and Salary for Spa Therapist As a spa therapist, your primary responsibility will be to ...
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Kitchen Organization Chart / F&B Production Organization Chart

The organisation chart of F&B Production department should provide a clear picture of the lines of authority and the channels of communication within the department. In a large hotel the department is headed by the Executive Chef who is assisted by the Executive Sous Chef.
Kitchen Organisation Chart / F&B Production Organization Chart The organisation chart of F&B Production department should provide a clear picture of the lines ...
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4 Steps To Process Travel Agent Reservation

In this age of technology there are many ways for travel agents to make hotel reservations; 1) Direct with the hotel: through the reservation department or the central reservation office. 2) From the Hotel's website by using special login or promotional codes. 3) Hotel representatives or Sales Managers.
Main 4 Steps to Process Travel Agent Reservation Table of Contents:  In this age of technology there are many ways ...
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OTA – Online Travel Agency – Definition / Meaning

OTAs stand for Online Travel Agencies or Online Travel Agents. In general Online Travel Agents are third-party internet / online bookings or reselling sites that primarily sell hotel rooms, tours, flight tickets, car rentals, vacations, cruises, local experiences, etc. They cover virtually every aspect of researching, planning, and booking travel, from choosing the best airplane seat to reading personal travel reviews of hotels to planning what to do in a destination once you arrive.
What is the Definition or Meaning of OTA and its relevance to the Hospitality Industry? OTAs stand for Online Travel ...
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Main Functions Of Bell Desk Department

The Bell desk is an extended arm of the front desk. There are many activities at the time of arrival, during the stay, and at the time of departure of the guest that cannot be carried out from the front desk but are to be carried out essentially, to provide services to the guest. As the name suggests it is a small desk /counter in the lobby near the main entrance of the hotel.
Main Functions of Bell Desk The Bell desk is an extended arm of the front desk. There are many activities ...
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6 Stages Of The Guest Check–In Procedure [With Flowchart]

6 Stages of The Guest Check-In Procedure The hotel guest check-in procedure involves all stages from the arrival of a guest to the issuance of the room key to the guest; 1) Receiving and Registration 2) Allocation of the room 3) Secure advance Payment 4) Information service 5) Complete the check-in formalities 6) Open the guest folio.
6 Stages of The Guest Check-In Procedure The hotel guest check-in procedure involves all stages from the arrival of a ...
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