Job Description for Ken Fix It
Position Title: Ken Fix It
Reports To: Chief Engineer or Eng. Supervisor
Position Summary:
As Ken Fix It you are responsible for the general maintenance work on a day to day basis and to perform the Ken-Fix It maintenance task to the allotted room and public areas.
He / She should be passionate and dynamic maintenance professionals who is able to deliver extraordinary levels of customer service and also provide solutions to the guests. Additionally responsible for maintenance/technical attention in accordance with the Ken-Fixit policies and procedures to guest rooms and public areas.
Ken Fix It Duties and Responsibilities:
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To assist with hotels maintenance work as directed.
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To maintain the equipment and tools in good order and to maintain all stores organised.
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To show the interest in learning all available new technology and the latest products.
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To share in the implementation of the training programs that will result in better productivity and better work environment.
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To attend the conducted technical training, and to assure the correct implementation.
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Responsible for working with stipulated quotas, for ensuring those areas are left in a safe condition.
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Responsible for the proper use and security of Ken- Fixit equipment and trolley.
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Responsible for engineering related guest room requests and response in a timely manner.
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Responsible to repair or replace all types of tiles, floor and wall as and when required.
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Responsible to repair and fix damaged shelving and furniture when necessary.
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Responsible to repair and replace broken windows, doors and locks.
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Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor
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Carry out general repairs to brick or block walls.
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Carry out plaster repair works to walls.
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Carry out general painting works as required.
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Carry out general plumbing, repairs and silicon sealant replacement, etc..
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Initiates orders for supplies for the trolley and maintain records of work completed.
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Ensure that all Work Order, PPM & General Maintenance works are executed, as directed by the immediate supervisor.
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Ensure engineering area is safe, kept clean and in an orderly manner. Keep close coordination with other engineering staff for smooth operation.
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Follow guest room preventive maintenance checklist to individually complete rooms' preventative maintenance process for guest rooms in efficient and effective manner.
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Accident prevention and safety to be aware of all existing departmental job safety analysis and to strive to work in an accident-free manner and to create a safe working environment for himself and for others.
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Ability to find fault and rectify systems as and when required.
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Any other duties and task as and when assigned by the superior or the hotel management.
Prerequisites:
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Must be able to work as a team.
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Able to find the root cause of the issues and have attention to details.
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Self-motivated with a hands-on and flexible approach.
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Able to adapt to unpredictable events.
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Must be pro-active and reliable.
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Able to thrive working in a busy environment and stay calm under pressure.
Education:
Diploma or certified training in general maintenance works. Basic computer skills and familiar with Hotel Facility Management systems, inventory systems etc..
Experience:
Minimum 1-year experience in similar position in a 5 star or full-service hotel and previous experiences within the plumbing, carpentry, painting or electrical field.