Security – Hotel Fire Emergency Plan Sample

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Hotel Fire Emergency Plan Sample

The safety and well-being of our guests and staff are our top priorities. This Hotel Fire Emergency Plan outlines procedures and protocols to be followed in the event of a fire or fire-related emergency. All staff members are expected to be familiar with this plan and undergo regular training to ensure a swift and effective response.

1. Emergency Contact Information:

  • Fire Department: [Local Emergency Number]
  • Hotel Emergency Number: [Hotel-specific emergency number]
  • Hotel Security: [Security contact details]
  • General Manager: [Manager’s contact details]
  • Hotel Address: [Full address]

2. Fire Detection and Alarm Systems:

  • Smoke Detectors: Installed in all guest rooms, public areas, and back-of-house areas.
  • Fire Alarms: Audible alarms will sound throughout the hotel in case of fire detection.
  • Manual Pull Stations: Located near exits and stairwells for immediate activation.

3. Emergency Evacuation Procedures:

  • Evacuation Routes: Clearly marked evacuation routes are posted on guest room doors and in public areas.
  • Assembly Point: Designated assembly point is [Specify location].
  • Floor Wardens: Assign and train floor wardens for each floor to assist in the evacuation.

4. Fire Suppression Systems:

  • Sprinkler Systems: Installed throughout the hotel to suppress and control fires.
  • Fire Extinguishers: Strategically placed and regularly inspected. Staff trained in proper usage.

5. Guest Communication:

  • In-Room Information: Fire safety information is available in guest rooms.
  • Public Announcements: In case of an emergency, use the PA system to provide clear instructions to guests.

6. Staff Training:

  • Regular Training Sessions: Conduct regular fire safety training for all staff members.
  • Drills: Periodic fire drills to ensure staff familiarity with evacuation procedures.

7. Guest Education:

  • Welcome Packet: Include fire safety information in the welcome packet for guests.
  • Digital Platforms: Utilize the hotel website and mobile apps to provide fire safety details.

8. Emergency Equipment:

  • Emergency Lighting: Ensure all exit routes are well-lit during power outages.
  • Emergency Evacuation Chairs: Available for guests with mobility challenges.
  • First Aid Kits: Located at designated areas throughout the hotel.

9. Coordination with Local Authorities:

  • Regular Meetings: Coordinate with local fire departments for joint training exercises.
  • Emergency Services Access: Provide easy access for emergency services to the hotel premises.

10. Continuous Improvement:

  • Review and Update: Regularly review and update the emergency plan based on feedback, lessons learned, and changes in regulations.

Fire Alarm Procedures

When an alarm sounds: All nonemergency committee personnel will go out the first available exit that is safe and then to the outside parking lot / away from the building.

Fire Response Instructions

  1. Without endangering yourself, notify any employees or guests in immediate danger of smoke, heat, or fire.
  2. Close all doors to prevent the spread of the fire.
  3. If possible, and if trained to do so, help extinguish the fire by using one of the public/department fire extinguishers.
  4. Never permit the fire and or smoke to come between you and your route of escape.
  5. Advise all guests/employees of the nearest safe fire exit.
  6. Do not attempt to use the elevator under any circumstances.
  7. If you encounter smoke in a hallway, stairwell, or anywhere, stop; go back to a safe area and look for another means of escape.
  8. Keep doors and windows in the area of the fire closed, to minimize further fire spreading.


Evacuation of the building should be done quickly and calmly. The safety of guests should be the primary concern. Each department will appoint one of its staff to oversee fellow staff members’ evacuation from the building. This employee will be responsible for needed supplies and the general safety of the department’s staff members.

Time permitting, the manager in the following departments will be responsible to:

Food and Beverage

  • Secure food, storage, and liquor rooms.
  • Place cash in a sealed envelope and drop it into the safe.
  • Take kitchen keys.


  • Take the current payroll register.
  • Take all master keys.


  • Take banquet event book and group/function bookbinder.


  • Take the master key log.
  • Deactivate all gas-operated equipment.
  • Check the elevator CCTV and Shut down elevators.

Information Technology (IT)

  • Get hold of the latest available Backup Disk.

General Manager (GM)/Manager on Duty (MOD) / Security Manager (SM)

  • Meet the fire department outside and advise them of the current situation.
  • Assist police/fire personnel in securing the exit and entrance to the restaurant.
Conclusion: The Hotel Fire Emergency Plan is a living document that requires active participation and commitment from all staff members. By following these guidelines, we can ensure the safety and well-being of our guests and staff in the event of a fire or fire-related emergency. Stay vigilant, be prepared, and prioritize safety at all times.
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