HR – Hotel Staff Policy For Computer, Email And Internet Usage Sample

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Hotel Staff Computer, E-mail, Social Media and Internet Policy Sample

In today’s digital age, it’s important for hotels to establish policies regarding their staff’s use of technology. A comprehensive policy can help prevent issues such as inappropriate use of social media, unauthorized access to confidential information, and the spread of malware.

One key aspect of a hotel staff technology policy is the use of computers. This can include guidelines for appropriate internet usage, such as blocking access to certain websites, and rules regarding the installation of software or downloading of files.

Email policies are also important, as staff members may handle sensitive information via email. A policy may dictate how email is to be used, including guidelines for sending and receiving messages, and rules regarding the storage and deletion of emails.

Social media policies can help prevent staff members from posting inappropriate content or engaging in activities that could damage the hotel’s reputation. This can include guidelines for how social media is to be used, rules regarding the use of personal accounts for work purposes, and directives for handling negative feedback or reviews.

Finally, an internet policy can help prevent staff members from accessing inappropriate material or engaging in unauthorized activities online. This can include guidelines for internet usage, such as rules regarding the use of personal devices on hotel networks, and directives for preventing the spread of malware or other digital threats.

Hotel Staff Computer, E-mail, Social Media and Internet Policy Sample

  • Computers, iPads/tablets, Mobile and access to Internet facilities that are provided to assist you in completing your duties are to be used for business purposes only.
  • Individuals, who have access to a computer, are expected to act responsibly and ethically when using hotel computers, e-mail, its server, or the Internet.
  • If your position does not allow you to have a computer terminal please do not take it upon yourself to use another person’s computer unless previously authorized.
  • Upon commencement, you will have been asked to read and sign a policy about PC, Email, and Internet use.
  • Anyone violating the policy may be subject to disciplinary action, which may result in dismissal from employment.
  • The hotel provides wired and non-wired internet to hotel guests and staff.
  • The bandwidth is restricted and is meant for browsing only.
  • Heavy file downloading is not permitted, and if found so, the facility may be withdrawn.
  • Anti-social sites, banned sites, or immoral site browsing is not permitted.
  • The hotel has the right to monitor the staff and guests’ browsing history for safety and security purposes.
  • The guest must provide the mobile number, for the WIFI user ID and password to be communicated.
  • Use strong passwords on hotel systems and devices, and be cautious with emails from an unknown source.
  • Do not open attachments or follow links unless you know they are safe.
  • Voice mail, email, and Internet usage assigned to an employee’s computer or telephone extensions are solely to conduct a hotel business.
  • Some job responsibilities at the hotel require access to the Internet and the use of software in addition to the Microsoft Office suite of products.

Internet Usage Policy

  • Only people appropriately authorized, for hotel purposes, may use the Internet or access additional software.
  • Internet use, on hotel time, is authorized to conduct hotel business only.
  • Internet use brings the possibility of breaches to the security of confidential hotel information.
  • Internet use also creates the possibility of contamination of our system via viruses or spyware.
  • Spyware allows unauthorized people, outside the hotel, potential access to hotel passwords and other confidential information.
  • Removing such programs from the hotel network requires IT staff to invest time and attention that is better devoted to progress.
  • For this reason, and to ensure the use of work time appropriately for work, we ask staff members to limit Internet use.
  • Additionally, under no circumstances may hotel computers or other electronic equipment be used to obtain, view, or reach any pornographic, or otherwise immoral, unethical, or nonbusiness-related Internet sites.
  • Doing so can lead to disciplinary action up to and including termination of employment.

Email Usage Policy

  • Email is also to be used for hotel business only.
  • Hotel confidential information must not be shared outside of the hotel, without authorization, at any time.
  • You are also not to conduct personal business using the hotel computer or email.
  • Please keep this in mind, also, as you consider forwarding non-business emails to associates, family, or friends.
  • Non-business-related emails waste hotel time and attention.
  • Viewing pornography, or sending pornographic jokes or stories via email, is considered sexual harassment and will be addressed according to our sexual harassment policy.
  • Any emails that discriminate against employees by any protected classification including race, gender, nationality, religion, and so forth, will be dealt with according to the harassment policy and such emails are prohibited at the Hotel.
  • Sending or forwarding non-business emails will result in disciplinary action that may lead to employment termination.
  • The hotel management owns staff email and has full access to the same.
  • Keep in mind that the hotel owns any communication sent via email or that is stored on hotel equipment.
  • Management and other authorized staff have the right to access any material in your email or on your computer at any time.
  • Please do not consider your electronic communication, storage, or access to be private if it is created or stored at work.
  • If you have any questions regarding this please see the department head or the Human Resources Manager.
Overall, a comprehensive staff technology policy can help ensure that hotels are able to provide their guests with a safe, secure, and professional experience

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