Reservation Status Sample – For Hotels and Resorts

Support Our Work

Since 2011 Setupmyhotel has been helping hundreds of hoteliers around the world. Support us by becoming our Patron! Exclusive resources, ad-free content, and more!

Reservation Status Codes used in hotel bookings

Reservation status codes are attached to the guest’s reservation to indicate the status of the booking made by the guest. E.g.:- Booking confirmed by credit card, tentative bookings which have to be released by 6 PM, Travel Agent Voucher confirmed, etc.

Confirmed: Once payment method and/or billing instructions are confirmed a reservation status can be selected as confirmed. A reservation should only be confirmed upon receipt of a credit card or deposit payment.

Tentative: If payment method and/or billing instructions have not been guaranteed then the reservation should be set to the status of Tentative.

Waitlist: If the hotel or room type is fully booked then the customer should be given the option to waitlist their reservation. 

Company Guarantee: If a reservation is made by a company and also billed to the same company then reservation status ‘Company guarantee’ may be used.

Travel Agent Guarantee: A travel agent booking with a valid IATA number and Travel agent voucher may be selected as code Travel Agent Guarantee’.

6 PM Release: A reservation is not guaranteed with payment or voucher and the hotel will hold it till 6 PM.

Examples of Reservation Status Codes: 
No.Reservation Status
1Confirmed
26 PM Release
3Tentative / Provisional
4Wait list
5Turn away
6Cancelled
7No Show
8Group Confirmed
9Group Wait list
10CC Guaranteed
Enjoying our content? Support us on Patreon!
Become a patron at Patreon!
Spread the love

Back Office Job Description Banquet BAR Beverage Service Cashiering Chef Chef Training Cleaning Concierge Duties and Responsibility Engineering Executive Chef F&B Setup F&B Training Finance Food Service Front Desk Front Office Formats Front Office Setup Front Office Training Guest Room Guest Services Hospitality Basics Hotel Formats Hotel Security Hotel Staff Job Description Hotel Staff Training Housekeeping Formats Housekeeping Setup Housekeeping Training Kitchen Kitchen Basics Kitchen Training Maintenance Maintenance Technician Reservation Restaurant Sales SOP SOP F&B Service SOP Finance and Accounting SOP Front Office SOP Housekeeping SOP Kitchen Staff Training

Support Our Work

Since 2011 Setupmyhotel has been helping hundreds of hoteliers around the world. Support us by becoming our Patron! Exclusive resources, ad-free content, and more!

Learn more