Reservation Status Codes used in hotel bookings
Reservation status codes are attached to the guest’s reservation to indicate the status of the booking made by the guest. E.g.:- Booking confirmed by credit card, tentative bookings which have to be released by 6 PM, Travel Agent Voucher is a document supporting a business transaction. confirmed, etc.
Confirmed: Once payment method and/or billing instructions are confirmed a reservation status can be selected as confirmed. A reservation should only be confirmed upon receipt of a credit card or deposit payment.
Tentative: If payment method and/or billing instructions have not been guaranteed then the reservation should be set to the status of Tentative.
Waitlist: If the hotel or room type is fully booked then the customer should be given the option to waitlist their reservation.
Company Guarantee: If a reservation is made by a company and also billed to the same company then reservation status ‘Company guarantee’ may be used.
Travel Agent Guarantee: A travel agent booking with a valid IATA number and Travel agent voucher may be selected as code Travel Agent Guarantee’.
6 PM Release: A reservation is not guaranteed with payment or voucher and the hotel will hold it till 6 PM.
Examples of Reservation Status Codes:
|6 PM Release
|Tentative / Provisional
|Group Wait list