Reservation Status Codes used in hotel bookings
ReservationThe department that receives; documents and processes reservation requests. status codes are attached to the guest’s reservation to indicate the status of the booking made by the guest. E.g.:- Booking confirmed by credit card, tentative bookings which have to be released by 6 PM, Travel Agent VoucherTravel Agent Voucher is the document used by the travel agent to instruct the Hotel to provide accom... confirmed, etc.
Confirmed: Once payment method and/or billing instructions are confirmed a reservation status can be selected as confirmed. A reservation should only be confirmed upon receipt of a credit card or deposit payment.
TentativeWhen the reservation is waiting for bookers confirmation.: If payment method and/or billing instructions have not been guaranteed then the reservation should be set to the status of Tentative.
Waitlist: If the hotel or room type is fully booked then the customer should be given the option to waitlist their reservation.
Company Guarantee: If a reservation is made by a company and also billed to the same company then reservation status ‘Company guarantee’ may be used.
Travel AgentTravel Agent who receives the commission for the bookings given to the hotel.�A travel agency can ... Guarantee: A travel agent booking with a valid IATAThe International Air Transport Association (IATA) is a trade association of the world's airlines fo... number and Travel agent voucher may be selected as code Travel Agent Guarantee’.
6 PM Release: A reservation is not guaranteed with payment or voucher and the hotel will hold it till 6 PM.
Examples of Reservation StatusAn indicator of a room's long-term availability for assignment. Examples of reservation status are 6... Codes:
No. | Reservation Status |
1 | Confirmed |
2 | 6 PM Release |
3 | Tentative / Provisional |
4 | Wait list |
5 | Turn away |
6 | Cancelled |
7 | No Show |
8 | Group Confirmed |
9 | Group Wait list |
10 | CC Guaranteed |