Hotel Daily business report sample / DBR sample
Every hotel produces a ‘daily business report’ AKA ‘Manager flash’ that recaps all the activity within the last 24 hours. This daily report includes hotel statistics, like the total earnings from hotels revenue centres (eg:- Rooms, Food and Beverage outlets, Laundry, SPA, Shop rentals etc.)
Figures from each revenue centres is represented in FTD ( Figures today). MTD ( Month to date) and YTD ( Year to date), This figures are also compared with the Last year FTD, MTD and YTD figures. In most of the cases actuate generated revenue of each revenue centres is often compared with the budgeted figures to calculate the variance ( + / - ). This will also help the management to track if these revenue centres are doing well or not and also in par with their forecasted budgets.
The hotel General manager reviews this daily business report in the morning meeting which is attended by all revenue centre managers / heads. They then discuss on the performance of each revenue centres after reviewing the revenue generated by them. Strategical decisions are then taken by the General Manager if certain revenue centres are not achieving their targeted budgets.
DBR many also includes customer requests, or any complaints that have occurred during the day. It also includes maintenance issues.
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