Support our work by becoming our Patron! Learn More

SOP For Travel Agent Commissions

SOP Number: Finance and Accounting – 29

Department: Accounts Payable

Date Issued: 8-Aug-2021

Time to Train: 28 Minutes

Purpose of Travel Agent Commissions:

It is Tecton Hospitality's policy to correctly and accurately pay travel agents. The Rooms Department is responsible to review and pay the commissions

Travel Agent Commissions SOP Procedures:

  1. The checks are to be maintained in the accounting office in a locked cabinet and issued numerically.

  2. A Log should be maintained listing the date, checks issued and signature of issuing person and Rooms Department.

  3. The Rooms Department should review the Travel Agent Commission Report Daily to verify the accuracy of the commission.

  4. These should only be for individual reservations, not group rooms.

  5. The checks should be prepared on a weekly basis in accordance with the Travel Agent Commission Report from the PMS System.

  6. A Check Register should be prepared and given to accounting on a weekly basis.

  7. Payments may only be made to travel agents with IATA numbers.

Training Summary Questions:

Q1. Which department is responsible to review and pay the commissions to travel agent?

Q2. What should be given to accounting on a weekly basis?

Q3. What are the requirements for making payments to travel agents? 

Augustine's Avatar


Authored and managed by Augustine, a hotelier with over 20 years of experience in the industry. He has a 3-year diploma with 'honors' from the American Hotel & Lodging Educational Institute and a Bachelor of Computer Application - BCA Degree.