SOP – Front Office – How to Handle Cash Advance
How To Handle Cash advance Request From Hotel Guests Introduction: Will you be ready to pay someone in advance when ...
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SOP – Reservations – Amending or Modifying Reservations
Procedure For Amending or Modifying Reservations Training Summary questions: Q1. What are all the details to note down when a ...
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SOP – Front Office – Room move procedure
Standard Room Move Procedure A room change request can occur for different reasons, Front office team should change the room ...
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