List of Room Amenities for Long Stay Guests

When you are planning a long stay away from home, it is important to make sure that you have all the necessary amenities to make your stay comfortable. Fortunately, many hotels and serviced apartments offer a range of room amenities that are specifically designed for long stay guests. One of the most important amenities for long stay guests is a fully equipped kitchen. This will allow you to cook your own meals and save money on dining out. Look for a room with a stove, oven, refrigerator, microwave, and basic cooking utensils. Another important amenity is a comfortable workspace. If you are traveling for business or need to work remotely, you will need a desk or table, a comfortable chair, and good lighting. Some hotels also offer business centers or meeting rooms that you can use. In addition to these basic amenities, look for a room with a comfortable bed, plenty of storage space, a TV, and reliable Wi-Fi. Some hotels also offer laundry facilities, fitness centers, and pool access. By choosing a room with these amenities, you can enjoy a comfortable and productive long stay away from home.
List of Required Guest Room Amenities / Supplies for Long Stay: When you are planning a long stay away from ...
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Tips For Resolving Declined Credit Card / Check Issues In FO

It can be frustrating and embarrassing when your credit card is declined at a hotel. However, there are some tips that can help you resolve the issue quickly and smoothly. Firstly, make sure that the credit card information you provided is accurate and up to date. If the card is expired or the billing address has changed, contact your bank to update the information. Secondly, check your credit limit to ensure that you have sufficient funds to cover the cost of your stay. If you have reached your credit limit, you may need to make a payment to your credit card account before the hotel can process your payment. If you have verified that your credit card information is accurate and you have sufficient funds, contact the hotel's front desk to resolve the issue. The staff may be able to provide alternative payment options, such as using a different credit card or paying with cash. It's important to stay calm and polite when resolving a declined credit card issue. Remember that mistakes can happen and the hotel staff are there to assist you. By following these tips, you can quickly resolve the issue and continue enjoying your stay at the hotel.
Tips for resolving Declined Credit Card / Check issues in the Front Office It can be frustrating and embarrassing when ...
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Hotel Safe Deposit Box Procedures

Safe Deposit Box Procedures in Hotels The following procedures will ensure that all properties comply with the use of safe ...
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How To Take Occupancy Count / Room Count In Hotel Front Office

How to Accurately calculate Room Count in hotels Front desk agents need to know exactly how many rooms are available, ...
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Handling Guest Complaints In Hotels

Front office management and staff should keep the following resolution guidelines in mind when handling guest complaints. The main steps in handling the guest complaints are Listen –> Empathise –> Apologise –> Take action –> Follow up.
Guidelines for Handling Guest Complaints Handling guest complaints is an inevitable part of the hospitality industry. No matter how well ...
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How To Handle Guest With High Balance / Floor Limit

As a hospitality professional, it is important to handle all guests with respect and professionalism, regardless of their balance or floor limit. However, there are a few key strategies that can help ensure a positive experience for both the guest and the hotel. Firstly, it is crucial to communicate clearly with the guest about their balance or floor limit. If a guest has a high balance or has exceeded their floor limit, it is important to explain the situation calmly and respectfully, and to provide options for resolving the issue. This could include setting up a payment plan, offering alternative payment methods, or adjusting their reservation to better suit their budget. It is also important to maintain a positive and friendly demeanor throughout the interaction. Guests may feel embarrassed or frustrated if they have exceeded their balance, and it is important to be empathetic and understanding. By maintaining a positive attitude and offering solutions, you can help ensure that the guest feels valued and respected, and that their stay at the hotel remains enjoyable. Ultimately, handling guests with high balances or floor limits requires a combination of clear communication, empathy, and professionalism. By following these strategies, you can help ensure that all guests have a positive experience at your hotel, regardless of their financial situation.
Floor Limit or High Balance Guest in hotels As a hospitality professional, it is important to handle all guests with ...
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Standard Front Office Billing Instructions / Billing Codes

Standard Front Office Billing Instructions / Billing Codes Billing or payment instructions are used to display the billing method of ...
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Laundry Price List Sample – Housekeeping | Laundry

Doing laundry can be a daunting task, especially when we have other commitments to attend to. It can be time-consuming and tiring, which is why many people prefer to outsource the task to laundry services. However, it can be difficult to know which laundry services to pick and what prices to expect. To help with this, many laundry services provide a sample laundry price list. This list includes the prices for various laundry services, such as washing, drying, ironing, and folding. Some services may also offer additional services such as dry cleaning, stain removal, and alterations. It is important to note that the prices on the sample laundry price list may vary depending on the location, size of the laundry load, and additional services requested. Therefore, it is important to check with the laundry service provider to confirm the exact price before dropping off your laundry. In conclusion, having access to a sample laundry price list can be helpful in determining which laundry service provider to choose and what prices to expect. It can save time and effort in finding the right laundry service for your needs.
Laundry list and price list samples used in hotels Doing laundry can be a daunting task, especially when we have ...
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Mini / Maxi Bar Bill Format – Hotel / Housekeeping / IRD

The minibar bill can often be a surprise expense for travelers who are not aware of the high prices charged for the items. It is important to take a look at the prices listed in the minibar menu before consuming any items. Some hotels also offer the option to have the minibar emptied upon check-in, which can prevent any accidental charges. Additionally, some travelers opt to bring their own snacks and drinks to avoid the high prices altogether. Whatever the choice may be, it is always a good idea to be aware of any potential expenses during a hotel stay.
Minibar bill format and posting procedure The minibar bill can often be a surprise expense for travelers who are not ...
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Front Desk – Guest Feedback Format Sample

Guest Feedback Format Sample for Hotels and Restaurants Despite the hotel’s staff efficiency and attentiveness, guests will occasionally be disappointed ...
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