Room Inspection Checklist used by Housekeeping Supervisor
The GuestDefinition of Guest in Hospitality Industry: A guest is the most important person in any business. A... room inspection ensures that the desired results of an established cleaning system are consistently achieved by the housekeeping department. The main purpose of a room inspection is to catch any problems that may have been overlooked during the cleaning before it is found by the guest and become a dissatisfaction and complaints.
The housekeeping department should implement a well-conducted and diplomatic room inspection program, this can also motivate the room attendants or room maids as the employees/staff take pride in their work and enjoy having an opportunity to set standards for others.
Every guest room must be checked daily by the housekeeping supervisor, this will help the hotel to attain high guest satisfaction in terms of room comfort and also for safety reasons. If the floor supervisor is not been able to check the room by the end of the shift, the assistant. The executive housekeeper must do it before releasing the room for guest occupancy.
The use of a pre-printed room inspection checklist form will prove effective for the hotel management. It will establish a set procedure that will remind both the HousekeepingA department of the rooms division; responsible for cleaning the hotel's guest rooms and public area... Supervisor / Executive and Room maids of any defects and missing amenities for the guest.
The following attachments will offer a sample and guide to check each aspect of getting a room ready for guests.
Download Sample Checklist Format
Room Inspection Checklist Sample for housekeeping department
| ENTRANCE / DOOR WAY | |||||
| Exterior door/Frame | YES | NO | Peep – Hole | YES | NO |
| Lock Operation | YES | NO | DND- Card ( 1 Nos.) | YES | NO |
| Room # Polished | YES | NO | Make My Room – Card ( 1 Nos.) | YES | NO |
| Entry light switch | YES | NO | Laundry – Card ( 1 Nos.) | YES | NO |
| Closet door mirrors | YES | NO | Closet Light | YES | NO |
| Entry light | YES | NO | Wardrobe Door | YES | NO |
| Cloth Hangers ( 8 Nos.) | YES | NO | Extra Blanket ( 1 Nos.) | YES | NO |
| Luggage Rack | YES | NO | Extra Pillows ( 2 Nos.) | YES | NO |
| Electronic Safe | YES | NO | Shoe Shine ( 1 Nos.) | YES | NO |
| Safe Instruction Card | YES | NO | Laundry Bags ( 1 Nos.) | YES | NO |
| Closet Door Tracks | YES | NO | Lights Switches | YES | NO |
| Emergency Exit Plan | YES | NO | A/C Operation | YES | NO |
| GUEST ROOM | |||||
| Desk | YES | NO | Desk Lamp | YES | NO |
| Chair | YES | NO | AmenityAmenity: A service or item offered to guests or placed in guest rooms for convenience and comfort; a... Folder ( 1 Nos.) | YES | NO |
| Trash Can | YES | NO | Room Service MenuRoom Service Menu - Menu fixed for room service or in-room dining department. | YES | NO |
| HotelA Hotel or Inn may be defined as an establishment whose primary business is providing lodging facili... Rules | YES | NO | Hotel Directory | YES | NO |
| Breakfast Knob Card | YES | NO | Writing Material | YES | NO |
| Sewing Kit (1 Nos) | YES | NO | All Purpose Kit ( 1 Nos.) | YES | NO |
| Bible ( 1 Nos.) | YES | NO | Gita ( 1 Nos.) | YES | NO |
| Mirrors | YES | NO | Heavy Curtain clean | YES | NO |
| Sheer Curtain clean | YES | NO | Window operation | YES | NO |
| Drapes open properly | YES | NO | Picture & Frame lights Dusted | YES | NO |
| Window Cleaning | YES | NO | Night Stand Surface clean | YES | NO |
| Sofa cleaned | YES | NO | Table Cleaned | YES | NO |
| Beds Properly Made | YES | NO | Trash behind furniture | YES | NO |
| Under table clean | YES | NO | Under bed clean | YES | NO |
| Floor Lamp dusted | YES | NO | Picture & Frame Dusted | YES | NO |
| Bed Side tableSide table / Side station - A service stand in the restaurant that holds services supplies and equip... Clean | YES | NO | Bed Side lamp | YES | NO |
| Lampshade | YES | NO | Telephone Disinfected & Working | YES | NO |
| Message pad ( 1 Nos.) | YES | NO | Service directory | YES | NO |
| Pen ( 1 Nos.) | YES | NO | TV Remote – Working | YES | NO |
| TV – Channel set correctly | YES | NO | Bed Side Radio set at proper time | YES | NO |
| Carpets Vacuumed | YES | NO | Mini Bar – All amenities placed | YES | NO |
| Thermos flask (1 Nos.) | YES | NO | High Ball glasses ( 2 Nos.) | YES | NO |
| Bottle Opener | YES | NO | Tissue Box | YES | NO |
| GUEST BATHROOM | |||||
| Toilet Door Cleaned | YES | NO | Toilet door latch working | YES | NO |
| Bolt | YES | NO | Robe Hook | YES | NO |
| Washbasin and counter | YES | NO | Mirror | YES | NO |
| Mirror Screw caps | YES | NO | Tissue Box | YES | NO |
| SoapSoap is a�kind of detergent. Neutral or pure soaps contain no alkalies. built soaps do. Built soap... & Soap dish | YES | NO | Lights Switches | YES | NO |
| Hair Dryer | YES | NO | Sink Stopper Clean | YES | NO |
| Vanity Ledges Clean | YES | NO | Aminity Placement | YES | NO |
| Gargle Glasses | YES | NO | Ashtray | YES | NO |
| Toilet Tumblers | YES | NO | Shower cap | YES | NO |
| Pipes under sink | YES | NO | Waste basket clean | YES | NO |
| Sanitary disposal Bag | YES | NO | Toilet Porcelain | YES | NO |
| WC | YES | NO | WC Band | YES | NO |
| Flush | YES | NO | Toilet Roll – With Extra roll | YES | NO |
| Bath tub / Bath tub Stopper | YES | NO | BathTub Fitting ( NutsAlmonds; brazils; pecans; walnuts; etc.; served as a dessert., Bolts etc.) | YES | NO |
| Bath Tub – No Hair | YES | NO | Bath Tub Drain | YES | NO |
| Shower Head | YES | NO | Soap Dish | YES | NO |
| Tap & Shower Operation | YES | NO | Shower Curtain | YES | NO |
| Bath Bucket | YES | NO | Bath Cup | YES | NO |
| Bathroom Floor | YES | NO | Bathroom Wall tiles | YES | NO |
| Telephone working & Clean | YES | NO | Vanity Area lights | YES | NO |
Some of the items that are typically included on a hotel room inspection checklist include checking the cleanliness of the room, ensuring that all light fixtures are functioning properly, making sure that the heating and air conditioning are working properly, and checking that the bathroom is fully stocked with amenities such as towels, soap, and shampoo.
Additionally, the hotel room inspection checklist may include checking the functionality of electronic devices such as the television and telephone, ensuring that the bed is made properly with clean sheets and pillows, and making sure that the room is free of any potential safety hazards.
By utilizing a hotel room inspection checklist, hotels can ensure that their guests have a comfortable and enjoyable stay. It’s important that hotels take the time to properly inspect each room before a new guest arrives, as this can help to prevent any potential issues or complaints from guests during their stay.
