Room Inspection Checklist used by Housekeeping Supervisor
The Guest room inspection ensures that the desired results of an established cleaning system are consistently achieved by the housekeeping department. The main Purpose of a room inspection is to catch any problems that may have been overlooked during the cleaning before it is found by the guest and becomes a dissatisfaction and complaints.
Housekeeping department should implement a well-conducted and diplomatic room inspection program, this can also motivate the room attendants or room maids as the employees/staff take pride in their work and enjoy having an opportunity to set standards to others.
Every guest room must be checked on the daily basis by housekeeping supervisor, this will help the hotel to attain high guest satisfaction in terms of room comfort and also for safety reasons. If the floor supervisor is not been able to check the room by the end of the shift, the Asst. Executive housekeeper must do it before releasing the room for guest occupancy.
Use of a pre-printed room inspection check-list form will prove effective for the hotel management. It will establish a set procedure ensuring that will remind both Housekeeping Supervisor / Executive and Room maids of any defects and missing amenities for the guest.
The following attachments will offer a sample and guide to check each aspect of getting a room ready for guest.
Download Sample Checklist Format
Room Inspection Check list ( Excel Format )
Room Inspection Checklist Sample for housekeeping department
ENTRANCE / DOOR WAY | |||||
Exterior door/Frame | YES | NO | Peep - Hole | YES | NO |
Lock Operation | YES | NO | DND- Card ( 1 Nos.) | YES | NO |
Room # Polished | YES | NO | Make My Room - Card ( 1 Nos.) | YES | NO |
Entry light switch | YES | NO | Laundry - Card ( 1 Nos.) | YES | NO |
Closet door mirrors | YES | NO | Closet Light | YES | NO |
Entry light | YES | NO | Wardrobe Door | YES | NO |
Cloth Hangers ( 8 Nos.) | YES | NO | Extra Blanket ( 1 Nos.) | YES | NO |
Luggage Rack | YES | NO | Extra Pillows ( 2 Nos.) | YES | NO |
Electronic Safe | YES | NO | Shoe Shine ( 1 Nos.) | YES | NO |
Safe Instruction Card | YES | NO | Laundry Bags ( 1 Nos.) | YES | NO |
Closet Door Tracks | YES | NO | Lights Switches | YES | NO |
Emergency Exit Plan | YES | NO | A/C Operation | YES | NO |
GUEST ROOM | |||||
Desk | YES | NO | Desk Lamp | YES | NO |
Chair | YES | NO | Amenity Folder ( 1 Nos.) | YES | NO |
Trash Can | YES | NO | Room Service Menu | YES | NO |
Hotel Rules | YES | NO | Hotel Directory | YES | NO |
Breakfast Knob Card | YES | NO | Writing Material | YES | NO |
Sewing Kit (1 Nos) | YES | NO | All Purpose Kit ( 1 Nos.) | YES | NO |
Bible ( 1 Nos.) | YES | NO | Gita ( 1 Nos.) | YES | NO |
Mirrors | YES | NO | Heavy Curtain clean | YES | NO |
Sheer Curtain clean | YES | NO | Window operation | YES | NO |
Drapes open properly | YES | NO | Picture & Frame lights Dusted | YES | NO |
Window Cleaning | YES | NO | Night Stand Surface clean | YES | NO |
Sofa cleaned | YES | NO | Table Cleaned | YES | NO |
Beds Properly Made | YES | NO | Trash behind furniture | YES | NO |
Under table clean | YES | NO | Under bed clean | YES | NO |
Floor Lamp dusted | YES | NO | Picture & Frame Dusted | YES | NO |
Bed Side table Clean | YES | NO | Bed Side lamp | YES | NO |
Lampshade | YES | NO | Telephone Disinfected & Working | YES | NO |
Message pad ( 1 Nos.) | YES | NO | Service directory | YES | NO |
Pen ( 1 Nos.) | YES | NO | TV Remote - Working | YES | NO |
TV - Channel set correctly | YES | NO | Bed Side Radio set at proper time | YES | NO |
Carpets Vacuumed | YES | NO | Mini Bar - All amenities placed | YES | NO |
Thermos flask (1 Nos.) | YES | NO | High Ball glasses ( 2 Nos.) | YES | NO |
Bottle Opener | YES | NO | Tissue Box | YES | NO |
GUEST BATHROOM | |||||
Toilet Door Cleaned | YES | NO | Toilet door latch working | YES | NO |
Bolt | YES | NO | Robe Hook | YES | NO |
Washbasin and counter | YES | NO | Mirror | YES | NO |
Mirror Screw caps | YES | NO | Tissue Box | YES | NO |
Soap & Soap dish | YES | NO | Lights Switches | YES | NO |
Hair Dryer | YES | NO | Sink Stopper Clean | YES | NO |
Vanity Ledges Clean | YES | NO | Aminity Placement | YES | NO |
Gargle Glasses | YES | NO | Ashtray | YES | NO |
Toilet Tumblers | YES | NO | Shower cap | YES | NO |
Pipes under sink | YES | NO | Waste basket clean | YES | NO |
Sanitary disposal Bag | YES | NO | Toilet Porcelain | YES | NO |
WC | YES | NO | WC Band | YES | NO |
Flush | YES | NO | Toilet Roll - With Extra roll | YES | NO |
Bath tub / Bath tub Stopper | YES | NO | BathTub Fitting ( Nuts, Bolts etc.) | YES | NO |
Bath Tub - No Hair | YES | NO | Bath Tub Drain | YES | NO |
Shower Head | YES | NO | Soap Dish | YES | NO |
Tap & Shower Operation | YES | NO | Shower Curtain | YES | NO |
Bath Bucket | YES | NO | Bath Cup | YES | NO |
Bathroom Floor | YES | NO | Bathroom Wall tiles | YES | NO |
Telephone working & Clean | YES | NO | Vanity Area lights | YES | NO |