Profiles Archives - SetupMyHotel

5 Types of Profiles / Guest Profile Types in Hotels | Resorts

12 January 2024

Types of profiles in hotels - Profiling of Guests, Companies, and Travel helps the sales and marketing teams to instantly access the account and an unlimited amount of material to each of these profiles. These profiles generally consist of name, address, contact details, historical transactions or bookings, future bookings, revenue generated, invoice details, details of sales activities, marketing tags, details of sales calls, etc.

Types of Profiles Used in Hotels | Resorts Profiling of Guests, Companies, and Travel helps the sales and marketing teams ...

Hotel Guest Personal Identifiable Information (PII) Details/List – GDPR

2 January 2024

As a hotel guest, you may be wondering what happens to your personal identifiable information (PII) details when you provide them to the hotel during your stay. With the implementation of the General Data Protection Regulation (GDPR), hotels are now required to be transparent about the collection and processing of guest PII. Some examples of guest PII that hotels may collect include your name, address, email, phone number, passport number, and payment information. This information is essential for the hotel to provide you with services such as check-in, room service, and billing. Under GDPR, hotels are required to obtain explicit consent from guests before collecting their PII. Additionally, hotels must have appropriate measures in place to protect guest PII from unauthorized access, disclosure, or loss. Guests also have the right to access their PII and request that it be corrected or deleted. Hotels must respond to these requests in a timely manner and ensure that any necessary changes are made. Overall, GDPR has strengthened the protection of guest PII in the hospitality industry and has encouraged hotels to be more transparent and accountable for their data practices.

Details/List of Guest’s Personal Identifiable Information (PII) collected by the hotel – GDPR As a hotel guest, you may be ...