Reservation Scenario – Receive A Call Not Directly Related With Reservation.

Handling a call that is not directly related to reservations but requires assistance in a reservation scenario involves being adaptable and providing helpful information or directing the caller to the appropriate department. Here's an example of how a reservation representative might handle such a call:
Reservation Scenario/Script: Receive a call not directly related to the reservation. Handling a call that is not directly related to ...
Read more

Reservation Scenario – Handling Enquiry For Critical Dates

Handling a call that is not directly related to reservations but requires assistance in a reservation scenario involves being adaptable and providing helpful information or directing the caller to the appropriate department. Here's an example of how a reservation representative might handle such a call:
Example Reservation Scenario: Reservation enquiry for critical dates Handling inquiries for critical dates in a reservation scenario requires a prompt ...
Read more

Service Standard Checklist – Reservation – Booking Enquiry

Reservation Standard Checklist for Booking Enquiry
Read more