Collection of Training Documents For All Departments

Hotel Staff Training

Front Office Training

Front Office

Collection of Staff Training Document for the Front Office Department. Front Desk, Reception, Cashier, Reservation, Bell Desk, Concierge, Travel Desk etc.
F&B Service Training

F&B Service

Collection of Staff Training Document for the Food and Beverage Service Department. Banquet, Bar, Coffee Shop, Restaurant, Service Types, Events etc.
Housekeeping Training

Housekeeping

Collection of Staff Training Document for the Housekeeping Department. Room Cleaning, Public Area, Laundry, Housekeeping Basics, Lost & Found etc.
Kitchen & Food and food and beverage production training documents

Kitchen

Collection of Staff Training Document for the Kitchen or F&B Production Department. Chef Training, Kitchen Basics, Do's and Dont's, Standard Recipes etc.
Sales and Marketing Training

Sales and Marketing

Collection of Staff Training Document for the Sales and Marketing Department. Marketing Mix, Activities, CVGR, Contract Formats, Rate Application Letter etc.
Human Resources

Human Resources

Collection of Staff Training Document for the Human Resources Department. Hotel Staff Policy, Bullying and Harassment Policy, Confidentiality Policy Sample etc.
Hotel Back office Departments Training

Back Office & Others

Collection of Staff Training Document for the Back Of the house departments. Finance Training, Store Training, Engineering, Security Training, Information Technology Training etc.
Hotel Information Technology Training

Information Technology

Collection of Staff Training Document for the Information Technology (IT) Department. Information Technology Policy, Best Practices, Backup Policy, Disaster Recovery etc.
Security Department Training

Security

Collection of Staff Training Document for the Security Department. Security Staffing, Audit Checklist, Crime Prevention, Security Equipments, Handling Emergency Situations etc.
Store Training

Store & Purchase

Collection of Staff Training Document for the Store and Purchase Department
Hospitality Basics Training

Hospitality Basics

Collection of Staff Training Document for understanding the basics of hotel and hospitality management.
Hotel SOP Collection

Hotel SOP's

Collection of SOP's for all hotel departments. Front Office, F&B Service, Food Production / Kitchen, Housekeeping, Engineering, Sales and Marketing etc.