SOP Finance and Accounting – Group Travel Agent Commissions

One of the key responsibilities of the SOP Finance and Accounting department is to manage the group travel agent commissions. Group travel is a significant revenue stream for many businesses, and travel agents play a crucial role in facilitating these bookings. As a result, it is essential to ensure that these agents receive their commissions accurately and on time.
Processing Group Travel Agent Commissions Purpose of Group Travel Agent Commissions: On a selected basis a Group Travel Agent Commission ...
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SOP Finance and Accounting – Preparing Expense Reports

Preparing expense reports is a crucial task in finance and accounting, as it helps to maintain accurate records of expenses and ensures that the company's financial statements are up to date and error-free.
Steps For Preparing Expense Reports in Hotels | Resorts: Purpose of Expense Reports: Preparing expense reports is a crucial task ...
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SOP Finance and Accounting – Cheque Signing Procedure

The SOP (Standard Operating Procedure) for finance and accounting department's cheque signing procedure is an essential part of maintaining the financial integrity of any organization.
Cheque Signing Procedure in Hotels and Resorts Purpose of Check Signing Procedure: To create a check signature control to protect ...
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SOP Finance and Accounting – Guest Ledger and City Ledger

In the hospitality industry, managing guest and city ledgers is a critical function of the finance and accounting department. Guest ledger refers to the accounts of individual guests, while city ledger includes accounts of businesses or organizations.
What is a Guest Ledger and City Ledger? Purpose of Guest And City Ledger: In the hospitality industry, managing guest ...
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SOP Finance and Accounting – Accounting For Charge Backs

The SOP for accounting for chargebacks should outline the steps that need to be taken when a chargeback occurs. This may include verifying the reason for the chargeback, determining the correct accounts to be debited and credited, and ensuring that any related expenses or revenue are recorded properly.
How To Process Chargebacks  Purpose of Accounting For Charge Backs : In the realm of finance and accounting, chargebacks can ...
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SOP Finance and Accounting – Primary Financial Controls Process in Hotels

Primary Financial Controls Process in Hotels
Financial Controls Process in Hotels  Purpose of Primary Financial Controls in Hotels: To establish minimum controls to ensure proper operational ...
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SOP – Kitchen / F&B Production – Kitchen Opening Duties / Preparation for Kitchen Service

Before the kitchen opens for business, there are several tasks that need to be completed. First and foremost, all kitchen staff should arrive early enough to allow time for proper sanitation procedures. This includes washing hands, putting on clean uniforms, and checking that all equipment and surfaces are clean and sanitized.
Preparation for Kitchen Service or Kitchen Opening Task Before the kitchen opens for business, there are several tasks that need ...
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SOP – Kitchen / F&B Production – Kitchen Closing Duties

After a long day of preparing food and serving customers, it is important for the kitchen staff to properly close down the kitchen. This not only ensures the safety of the staff and the cleanliness of the kitchen, but also sets the stage for a successful start to the next day.
Kitchen Closing Duties or Kitchen Shift End Task After a long day of preparing food and serving customers, it is ...
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SOP – Front office – Handling Guest Rebates or Allowances

SOP - Front office - Handling Guest Rebates or Allowances
How To Handling Guest Rebates And Allowances Training Summary questions: Q1. Who is responsible for authorizing allowances? Q2. Why it ...
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SOP – Kitchen / F&B Production – Pest Control Policies

Pest control is a crucial aspect of maintaining a clean and safe kitchen or food and beverage production area. It is important to have a standard operating procedure (SOP) in place to ensure that all necessary measures are taken to prevent pests from entering and contaminating the area.
Pest Control Procedure and Policies Pest control is a crucial aspect of maintaining a clean and safe kitchen or food ...
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