Automated call distributor�(ACD) is the reservations calls to available agents.

Automatic posting is the transfer of guest charges to an account as they are incurred.

Average check is sales revenue divided by number of people served during a certain period of time. Sometimes called average ...

Average daily rate (ADR)� is a measure of the hotel staffs ability to sell available room rates. the method to ...

A ratio that shows rooms sold over a fixed period of time as a percentage of total available rooms in ...

A ratio that shows the average number of paid guests for each room sold. Calculated by dividing number of paid ...

Average rate of return (ARR) method is a a method of measuring the value of a long-term investment. The equation ...

Average room rate is a room revenue divided by number of rooms used during a certain period of time.

Average Transient Rate are the Average rate per occupied room.

Avocadopear; much used as a single hors-doeuvre;often with a filling and dressing.