SOP – F&B General – Handling Guest Complaints
Handling Guest Complaints in Restaurants Understand a few common reasons for ‘Why Guest complaints?’: Handling Guest complaints: Record the following ...
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SOP – F&B General – Staff Hygiene
Hygiene for Food Handlers Personal Hygiene in the F&B department: Food handlers must : Wash hands before Handling Food: Hand ...
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SOP – Restaurant – Tips and Gratuities Distribution
Tips and Gratuities Distribution in Restaurants and Hotels Purpose of the Tips and Gratuities Distribution SOP: Tips distribution is to ...
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SOP – Restaurant – Service Sequence
Restaurant Service Sequence Stages 1) Greeting and Seating: 2) Menu Presentation service standards: 3) Order Taking Service Standards: 4) Point ...
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SOP – Restaurant – How To Serve Mineral Water?
How To Serve Mineral Water in Restaurants, Hotels, Coffeeshop? Purpose of this SOP: Serving mineral water the right way is ...
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SOP – Restaurant – How To Serve Soft Drinks?
How To Serve Soft Drinks to Guests? Purpose of this SOP: Serving soft drinks the right way is as important as ...
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SOP – Restaurant – How To Serve Fresh Fruit Juice?
How To Serve Fresh Fruit Juice? Purpose of this SOP: An Increasing number of guests currently seek out healthier food ...
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SOP – Restaurant – How to Fill in a Guest Order?
How To Fill in Guest Order? Purpose of this SOP: Correct order-taking is crucial in the service process and for ...
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SOP – Restaurant – Table Setup – How to Set Table Linen?
How To Setup Table Linen – Table Cloth – Napkins Purpose of this SOP: The waiter/server or bus person is responsible for ...
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SOP – Restaurant – Table Setup – How to Lay Silverware and Plates?
How To Setup Restaurant Table – Laying Silverware and Plates? Purpose of this SOP:- A neatly set table and laid ...
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