Deficiency of knowledge (DK) A reason given for nonperformance of a task. Workers could not perform the task even if their lives depended on it. Usually caused by no training or lack of understanding of what has been taught.
Deficiency of knowledge
Login with Patreon
📋 Create Hotel SOPs & Checklists in Minutes
Need a housekeeping checklist, guest complaint procedure or front desk SOP? Create and customise operational documents with AI.
Generate SOPs for Free →
❤️ Community Supported Since 2011
Help Keep SetupMyHotel Free
For over a decade, SetupMyHotel has helped hotel professionals, students, and hospitality teams around the world with free SOPs, training materials, templates, and operational resources.
By becoming a Patreon member, you help us continue creating new hospitality content while gaining access to exclusive tools, downloads, and member-only features.
