SOP F&B Staff Uniform Issuance and Care Policy
SOP Number: F&B SOP - 55 - Uniform Policy
Department: Food and Beverage Service – General Policy
Date Issued: 21-11-2019
Time to Train: 15 Min
Standard Policy for F&B Staff Uniform:
In case of suits and uniform for fine dining restaurant, only 2 sets will be issued or it may be stated that front of house employees will receive 2 sets while back of house employees will receive 3 sets.
In the case of footwear, only safety shoes will be issued to the kitchen and engineering employees by the housekeeping department.
The uniform worn by the employee must be clean and properly ironed.
Stains, holes, odours or other signs of wear and tear are not acceptable.
Uniform exchange will be done on a 1:1 basis i.e a clean uniform will be only given in exchange for a soiled one.
At the beginning of each shift, staff should pick up a clean uniform from the linen room by giving the soiled uniform.
If the received uniform is not up to the above-mentioned standards, the uniform must be exchanged for a clean one.
At the end of each shift, she/he will return the uniform to the Linen room and exchange it for a clean one (morning and night shifts).
If the linen room is closed then the employee will keep the soiled uniform in the allotted locker and exchange it for a clean one the next day.
No employee shall wear her/his uniform outside the hotel, unless on company business.
Utmost care of the uniform will be taken by the employee at all times.
A regular update of the condition of uniforms is to be given by the housekeeping department to the F&B Manager in order to budget for new purchases.
Uniform must be always complete and impeccable.
A name tags to be worn at all times during duty hours.
Training Summary questions:
Q1. What is the purpose of this SOP?
Q2. How many sets of uniforms are issued to each F&B staff?
Q3. What is the uniform exchange policy set by the housekeeping?
Q4. What needs to be done if the linen room is closed?
Q5. Is it required to wear a name tag?