Executive Floor / Club Floor Shift Checklist

Club Floor Morning Shift Checklist

• Is your Uniform nicely pressed, clean, and neat?
• Are your fingernails clean?
• Are your shoes polished?
• Do you have the appropriate make-up on?
• Hair neatly bun up with the net and plain black accessories?
• Have you read the Log BookLocated at the reception in case of the front office containing instructions/information/ happenings...?
• Did you check the number of checkouts for the Executive/Club Floor today?
• Did you keep ready the GuestDefinition of Guest in Hospitality Industry: A guest is the most important person in any business. A... Feedback Forms?
• Check your stationeries.
• Have you kept ready the welcome letters?
• Have you checked the Follow-up report?
• Have you checked the ArrivalThe time that an. guest registers into the hotel. report?
• Which is the Mockup room today?
• Have you keyed in all your checked-in guests to the computer?
• Do you have anything for the Afternoon shift to follow up?
• Have you checked all the assigned rooms?

Club floor afternoon shift checklist

• Are your fingernails clean?
• Are your shoes polished?
• Did you have the appropriate Makeup on?
• Hair neatly bun up with the net and plain black accessories?
• Have you read the Log BookTo sell or reserve rooms ahead of time.?
• More check out for Club today?
• Check your stationeries.
• Have you checked the Follow-up report?
• Have you checked the Arrival report?
• Have you collected all the Guest Feedback forms?
• Are there any additional arrivals?
• Are all the assigned rooms clean?
• Are all the assigned rooms checked with all the necessary amenities?
• Which is the Mockup room today?
• Have you checked the DepartureThe time when the in-house/resident guest leaves the hotel. report?
• Have you keyed in all your checked-in guests to the computer?
• Do you have anything for Nightshift to follow up on?