Support our work by becoming our Patron! Learn More
Search for glossary terms (regular expression allowed)
Term Main definition
Desk clerk

Desk clerk is the person who veries guest reservations, registers guests, assigns rooms, distributes keys, communicates with the housekeeping staff, answers telephones, gives information about and directions to local attractions, accepts cash and gives change, and acts as liaison between the lodging establishment and the guest as well as the community Direct-mail letters:letters sent directly to individuals in a targeted market group in a marketing effort.