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SOP - Front Office - How to Control Guest room keys
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SOP - Front Office - How to Cut Key Cards
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SOP - Front Office - How to handle cash advance
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SOP - Front Office - How to Handle Wakeup Calls
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SOP - Front Office - How to walk a guest to another hotel
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SOP - Front Office - On Queue or Wait Procedure
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SOP - Front Office - Preparation before beginning the shift
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SOP - Front Office - Prepare Welcome KIT for Arrivals
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SOP - Front Office - Room move procedure
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SOP - Front Office - Settlement of guest account at Checkout
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SOP - Front Office - Staff Grooming And Hygiene
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SOP - Front Office - Telephone Etiquette in hotels
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SOP - Front Office - Vouchers and Gift Certificates
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SOP - Housekeeping - Babysitting Service
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SOP - Housekeeping - Cleaning bathroom tiles and mirrors
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SOP - Housekeeping - Cleaning Shower curtain and Bathtub
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SOP - Housekeeping - Cleaning sink and Vanity area
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SOP - Housekeeping - Control Desk Activities
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SOP - Housekeeping - Corridor Cleaning and Minibar / Mini fridge Cleaning
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SOP - Housekeeping - Departmental Policy setup
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SOP - Housekeeping - Dusting Guest Rooms
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SOP - Housekeeping - Entering rooms and greeting guests
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SOP - Housekeeping - Floor pantry maintaining and cleaning
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SOP - Housekeeping - How to inspect VIP Rooms / VVIP rooms
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SOP - Housekeeping - Key Control Procedures
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