Assistant General Manager / Asst. Hotel Manager Job Description
DBR / DRR - Hotel Daily Business Report / Manager Report
Executive Secretary to Hotel General Manager - Job Description
Finance - Controlling loss and wastage in Food and Beverage ( F&B ) Operations
Front Office - Guest Complaint Action Form
General Manager / Hotel Manager Job Description
Hotel Fact Sheet Sample / Sample Hotel Information Sheet / Fact Book
Hotel Human Resources Manager | HR Director - Job Description
Hotel Organization Chart Sample
Hotel Sales and Marketing Director / Head Sales Job Description
Incident Report Format For Guest - Hotels | Front Office
IT - Hotel IT Failure Emergency Action plan / Contingency Plan (All Departments)
Management - General Manager’s Responsibilities in a Crisis
Management - Hotel Guidelines for Dealing with the Media during a Crisis
Management - Steps to Take When a Guest Complains of Foodborne Illness
Management - Ways for Improving Hotel Green Policy
Pre Opening - Hotel Budget Format
Pre Opening - Hotel Checklist Format
Security - Hotel Fire Emergency Plan Sample
SOP - Front Office - Hotel Medical emergency / Procedure for Medical Emergencies
SOP - Front Office - VIP Pre-arrival and Check-In
SOP - Housekeeping - How to inspect VIP Rooms / VVIP rooms
SOP - Sales and Marketing - Booker Entertaining & Show Arounds
SOP - Sales and Marketing - Developing Hotel Room Rates / Negotiated Rates
SOP - Sales and Marketing - Hotel Sales Incentives Plan