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Setupmyhotel Setupmyhotel
  • Home
    • Hotel Glossary Terms
    • Site Map
    • Search Site
    • Privacy Policy
    • Contact Us
  • Train My Staff
    • Sample Hotel SOP's
      • Front Office SOP
      • F&B Service SOP
      • Housekeeping SOP
      • Kitchen SOP
      • Back Office & Other SOP
    • Front Office
    • Housekeeping
    • Food And Beverage
    • Kitchen / F&B Production
    • Sales and Marketing
    • HR, Security & Others
  • Hotel Formats
    • Reports
      • Front Office
    • Front Office
    • House Keeping
    • Food And Beverage
  • Job Description
    • Front Office
    • Housekeeping
    • Food and Bev. Service
    • Back Office & Others
    • Kitchen / F&B Production
SOP - Front Office - Open in room Safe/Locker On Request
SOP - Front Office - Preparation before beginning the shift
SOP - Front Office - Prepare Welcome KIT for Arrivals
SOP - Front Office - Processing Credit Card Late Charge
SOP - Front Office - Room move procedure
SOP - Front Office - Settlement of guest account at Checkout
SOP - Front Office - Staff Grooming And Hygiene
SOP - Front Office - Telephone Etiquette in hotels
SOP - Front Office - VIP Pre-arrival and Check-In
SOP - Front Office - Vouchers and Gift Certificates
SOP - Reservations - Amending or Modifying Reservations
SOP - Reservations - Handling Booking enquiry for Sold Out dates
SOP - Reservations - VIP Reservation Standard Procedure
SOP - Sales and Marketing - Identifying potential Guests From Front Office and Reservation
SOP Finance and Accounting - Corporate Office Expenses
SOP Finance and Accounting - F&B Primary Controls

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