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SOP - Front Office - Credit Card Acceptance In Hotel
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SOP - Front Office - Do's and Don'ts
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SOP - Front Office - Doctor on Call / Procedure for Sick Guest
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SOP - Front Office - Door Service and Greetings
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SOP - Front Office - FO Assistant / Executive - Taking over a shift
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SOP - Front Office - Foreign Currency Exchange
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SOP - Front Office - Generating Reports [Routine Report, Emergency Reports]
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SOP - Front Office - Guest Registration and Check in Process
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SOP - Front Office - Handling A Drunken Guest / Intoxicated Guest
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SOP - Front Office - Handling Disabled Guest Check-in and Check-out
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SOP - Front Office - Handling Express Check Out
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SOP - Front Office - Handling Group Check-in
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SOP - Front Office - Handling Groups - Pre arrival
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SOP - Front Office - Handling Guest Awaiting For Room
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SOP - Front office - Handling guest rebates or allowances
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SOP - Front Office - Hotel Medical emergency / Procedure for Medical Emergencies
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SOP - Front Office - How to check guest car before pick-up
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SOP - Front Office - How to conduct Briefing
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SOP - Front Office - How to conduct Operation Audit
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SOP - Front Office - How to Control Guest room keys
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SOP - Front Office - How to Cut Key Cards
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SOP - Front Office - How to handle cash advance
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SOP - Front Office - How to Handle Wakeup Calls
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SOP - Front Office - How to walk a guest to another hotel
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SOP - Front Office - On Queue or Wait Procedure
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