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SOP - Front Office - Foreign Currency Exchange
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SOP - Front office - Handling guest rebates or allowances
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SOP - Front Office - How to handle cash advance
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SOP - Front Office - Processing Credit Card Late Charge
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SOP - Front Office - Settlement of guest account at Checkout
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SOP - Front Office - Vouchers and Gift Certificates
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SOP - Restaurant - Service Sequence
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SOP Finance and Accounting - Bank Reconciliations
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SOP Finance and Accounting - Cash Drop Safe Procedure
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SOP Finance and Accounting - Cash Over / Short
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SOP Finance and Accounting - Checking Bank Accounts
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SOP Finance and Accounting - House Funds and Cash Audits
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SOP Finance and Accounting - Personal Check Verification
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SOP Finance and Accounting - Petty Cash Control
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Standard Front office Billing Instructions / Billing Codes
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Tips and Gratuities distribution in Restaurants and Hotels
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Tips for resolving Declined Credit Card / Check issues in FO
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