Arrival

6 Stages of The Guest Check–In Procedure [With Flowchart]
Bell Desk - Errand Card Arrival and Departure Errand Card
Front Desk - Guest Registration Card Sample
Front Office - Guest Meal Voucher / Meal Coupon Format - Hotels
Main Functions of Bell Desk Department
Service Standard Checklist - Front Office - Arrival Experience
Service Standard Checklist - Front Office - Guest Check-in
SOP - Concierge / Bell Desk - Directing / Escorting Guest to Room
SOP - Concierge / Bell Desk - Lost Luggage
SOP - Concierge / Travel Desk - Flight Reconfirmation Procedure
SOP - Concierge / Travel Desk - Flight Ticket Booking Procedure
SOP - Concierge / Travel Desk - Taxi Booking
SOP - Concierge / Travel Desk - Tour Arrangement
SOP - Front Office - Allocating Guest Room, Upgrade and Downgrade
SOP - Front Office - Do's and Don'ts
SOP - Front Office - Generating Reports [Routine Report, Emergency Reports]
SOP - Front Office - Guest Registration and Check in Process
SOP - Front Office - Handling Group Check-in
SOP - Front Office - Handling Groups - Pre arrival
SOP - Front Office - Handling Guest Awaiting For Room
SOP - Front Office - How to check guest car before pick-up
SOP - Front Office - How to Control Guest room keys
SOP - Front Office - How to Cut Key Cards
SOP - Front Office - On Queue or Wait Procedure
SOP - Front Office - Prepare Welcome KIT for Arrivals

Page 1 of 2

Setupmyhotel.com

Since 2012 Setupmyhotel.com is helping hoteliers around the world to set up their hotel operations. Get sample Stationery, Formats, Hotel SOP's, Staff Training Tips, Job Descriptions and more. See you around and happy Hoteliering.

Menu

Quick Links