Job description for Hotel public area attendant

POSITION TITLE: Public Area Attendant

REPORTS : House Keeping Public Area Supervisor

POSITION SUMMARY:

Keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk, and offices) in a neat and clean condition. Public area attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.

DUTIES AND RESPONSIBILITIES:

  • Cleans rooms, hallways and restrooms.

  • Cleans and maintains restaurants and banquet halls.

  • Sweeps carpets.

  • Empties ashtrays and urns.

  • Polishes furniture and fixtures.

  • Vacuums and polishes elevators.

  • Keeps the front of the hotel free from trash.

  • Cleans rugs, carpets and upholstered furniture using a vacuum cleaner , broom and shampoo machine.

  • Washes walls and ceilings, moves and arranges furniture, and turns mattresses.

  • Sweeps, mops, scrubs, waxes, and polishes floors.

  • Dusts and polishes metal work.

  • Collects solid linen supplies in floor linen closets.

  • Maintains housekeeping carts.

  • Removes trash collected by room attandants.

  • Responsible for upkeep of all the equipment which he is using i.e., Vacuum cleaner, trolleys, Scrubbing machine.

  • Responsible for maintaining a time schedule for cleaning of their areas.

  • Responsible for spring cleaning of their area as per the schedule given to them.

  • Authorised to   enter into offices for maintenance or other activities like pest control, shampooing of carpet etc.

PREREQUISITES:

Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.

EDUCATION:

High School or equivalent or 1 year diploma in hotel management. 

EXPERIENCE:

Previous hotel-related experience desired.


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